$13.99 . About Kobo Canada. Meet the five titles competing to be the one book everyone i n Canada should read this year. Waterproof for the ultimate escape Sink into a good read in the bath or by the pool without worry. Follow the instructions after you click on Contact Kobo customer care and be sure to specify the product that you purchased with your specific request category. The return process was relatively painless and pretty timely due to exemplary customer service and great follow-up. Reviewed in Canada on December 13, 2018. Search. Get fast shipping and top-rated customer service. Enter your account credentials. Kobo customer service in Canada can be contacted through the Kobo.com help section. 30 people found this helpful. ON OFF. add to cart. Make sure you enter your username and password correctly. I used to have a kobo glo & I ended up returning it & getting this one thinking I would have no problem. Read as much as you’d like with Kobo Nia’s long battery life, where a single charge can last for weeks. Indigo Business Services. Plus a $ 200 VISA® gift card. Read honest and unbiased product reviews from our users. Can I request a specific delivery date and time? I wanted a cheap one to read in and this works great - it even fits with the case in my jeans so it's very portable. by Kobo. I have a kobo aura & all of a sudden,when I touch my page, it goes backwards instead of forward. b) Tap Sign in. I want to recommend the Kobo readers to friends, family and industry colleagues, but these limitations make me hesitate. Unable to make contact, No email for direct customer service, Live chat only no phone, Live chat no phone, Inability to be available to resolve my problem, Rakuten, Ebates, BuyCom, Ebates Ca, Rakuten Travel, Kobo is ranked 120 out of 811 in Gadgets and Accessories category. Cependant, il se peut que vous ressentiez quelques the top selling eReader in Canada. Kobo Plus is an unlimited ebook subscription platform that has been operating in the Netherlands and Belgium since 2017. Hours of operation for the customer support offered by phone are 9 a.m. to 9 p.m., Sunday to Saturday. $ 0.00 Upfront . In Canada, Kobo Plus will be available for C$9.99 per month and is offering a 30-day free trial. Kobo Tech Support. When I touch the middle of the screen , my home button pops up.i then go to the bottom of my page & the 2 arrows at the bottom, I touch them & nothing happens. 620 King St. W. Suite 400, Toronto, ON M5V 1M6 416-364-4499. Shipped By Newegg. Email Address: help@kobobooks.com. If you can't sign in, double check that you haven't left the CAPS LOCK button on, or have entered the number zero instead of the letter ‘O’, for example. Double tap to zoom in on PDFs, hold to reveal advanced options and drag the locator to quickly skim through pages or jump to any page in your book. Your store credit covers the cost of this purchase, so we don't charge your credit card In stock online. $9.89 . Companies are selected automatically by the algorithm. Rights Reserved, You Are About to Contact PissedConsumer.com, “Order cancellation not available online”, “Our obitrac cycle chain has been broken and the spare parts also get loosed”, “Wont allow me to log in..says doesn't exist so try new and then tells me exists”, “Access to my books after forgetting password”, “Reset my email not woking. Read "Telephone (or Email) Customer Service" by Communication Concierge available from Rakuten Kobo. Still has not arrived. $ 368.00 Upfront . Kobo was first mentioned on PissedConsumer on Sep 07, 2011 and since then this brand received 76 reviews.. Kobo ranks 121 of 805 in Gadgets and Accessories category. Read "Branded Customer Service The New Competitive Edge" by Janelle Barlow available from Rakuten Kobo. Investor Relations Contact. However, I found the software clunky and buggy. 3. Issue has been escalated (twice) and I was supposed to hear back - still nothing. Kobo does not knowingly collect any personal information from children under the age of 16. Click Continue. After spending 40 minutes on their customer support chat trying to cancel it, the chat ended on this note (names removed for privacy): Variety of books, Convienience when it worked, Use with public library sites, Libra h2o was nice until we needed customer service, Did agree to a warranty repair, Cons: Avg. Search Newegg.ca for kobo. An ideal situation would be that all … Find helpful customer reviews and review ratings for Kobo Aura ONE at Amazon.com. Re-enter your user name and password. Kobo Canada; kobo Customer Service; ... Tag: Kobo Customer Service. This probably will ruin the CPU of your Kobo. Reviewed in Canada on August 24, 2019. Double tap to zoom in on PDFs, hold to reveal advanced options and drag the locator to quickly skim through pages or jump to any page in your book. Samsung Galaxy S20 FE 5G $ 25.00 /mo. The Aura One has a large (7.8-inch) display and an extra-long battery life. Switch between devices easily and without losing your spot with the synced bookmarks feature. What can we help you with. When you open the flap to read either in your hand on while using the stand, at certain angles, the magnet will repeatedly turn off/on your Kobo at 0.5 second intervals forever until you move it. First Class Customer Service I have had the need to contact Kobo Customer service twice. The following Terms of Sales applies to any online order that you place with Rakuten Kobo Inc. (“Kobo,” “we,” or “us”) located at 135 Liberty Street, Suite 101, Toronto, Ontario, Canada M6K 1A7. Customers may have to enter some personal details to progress with their inquiry. Natalie Zina Walschots. This one she said she loves with the light. Kobo is part of the Rakuten Group, which includes the affiliates and subsidiaries of Kobo's' parent company Rakuten, Inc., based in Tokyo, Japan. 6" E Ink® Pearl Screen. Helpful. Free Shipping. Update: Changing the review to three stars since the eReader itself is good. TOP 1000 REVIEWER. I got the new H2O version though and figured those titles would transfer from my acct from approx 10yrs ago but I was wrong. The difference between Rakuten Super Points™ and Kobo Super Points You can contact the customer service representative of Kobo calling Kobo's helpline phone numbers. My Kobo Libra H2O was sturdy and easy to hold. E-Book Readers (23) Manufacturer. Customer Service is fine, however I found that the software is clumsy and not very user friendly. Telephone (or Email) Customer Service will show you how to make angry customers your best friends. Francesca Ekwuyasi . Department. The return process was relatively painless and pretty timely due to exemplary customer service and great follow-up. Customer service is non-existent. How to Read and listen eBooks on Your Kobo Device Posted on June 8, 2020 June 8, 2020. Follow the instructions after you click on Contact Kobo customer care and be sure to specify the product that you purchased with your specific request category. LovesBooks. The Glo is slightly smaller (6-inches), but comes with an integrated light to make nighttime reading more comfortable, and is a little cheaper than the Aura. Pissed Consumer © 2021 All The algorithm is subject to change in future. Whether you’re just starting your business and want to lock up great customer service procedures, or you’re an established company looking to revamp your customer service to answer new market needs, this is the resource for you. Contact Rakuten customer service. Restored with no problem and a full explanation given. Reviewed in Canada on November 11, 2020. Customers may have to enter some personal details to progress with their inquiry. C. L. Polk. Skip this list. Support questions fall into four categories: accounts, content purchase, content and software. I also really like the integration with the Kobo Store and Overdrive. Please read the Terms carefully. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. All her books downloaded lickty split. The User of company services agree that any termination or cancellation of The Client's access to, or use of, the Service may be effected without prior notice. Customers can submit support questions online about all Kobo e-Reader and Kobo Tablet devices as well as for other Kobo platforms, including desktop applications and Android applications, on the Kobo.com website. Buy the Kobo ebook Book Telephone (or Email) Customer Service by at Indigo.ca, Canada's largest bookstore. Recent recommendations regarding this business are as follows: "Beware of their customer service", … New touch interface allows you to navigate and turn pages with the touch of your finger. Branding is an integral part of modern business strategy. I have a kobo aura & all of a sudden,when I touch my page, it goes backwards instead of forward. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. I ordered a Kobo Nia, and then changed my mind and decided to cancel the order about 12 hours later. Affiliate Opportunities Home Office Information. with a Tab Plus. Add to cart Hench. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. $9.89 . The Aura One has a large (7.8-inch) display and an extra-long battery life. On each occasion the service has been exceptional. with a Tab Plus. 5.0 out of 5 stars Loves the kobo, Canada. Home; Search Results: "kobo" "kobo" Did You Find It? Pros: 1-48 of 76 results for "kobo canada" Skip to main search results Eligible for Free Shipping. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By placing an order, you acknowledge that you have read and agree to be bound by these Terms The package comes with an email and telephone number that do not work. Which Kobo eReader to Buy. On your smartphone: a) Tap the Menu icon at the top of the screen. *Meets requirements of IPX8 rating. I was shipped an eReader after being told by customer service my order would be cancelled. Sign in to your Kobo account to buy eBooks, audiobooks, and manage your account settings. Pathetic Customer Service Ordered my Kobo, from Kobo, one month ago. It took Kobo sometime to convince publishers and … All changes will have to be requested through Kobo customer care. I have a tracking number (finally) but the unit STILL has not even been shipped. Strange Americana: Does Video Footage of Bigfoot Really Exist? What happened? Yes, we are eagerly waiting for the Kobo Black Friday Deals that will start on Fri Nov 27 2020 with many items available in the discounted Black Friday sale. I have a tracking number (finally) but the unit STILL has not even been shipped. Kobo Aura H2O has HZO Protection™, making it waterproof from the inside out and ready to go places other devices can’t. $25 - $50 (9) $50 - $75 (1) … It even supports my chinese books - you'd need to find the right font, but there is one in the default reader. Customer Service. Kobo Aura H2O Edition 2 - Rakuten Kobo eReader Store Why and How : a hand-book for the use of the W.C.T. I called the number given to Canada & reported it. Setup was a breeze, as she already had kobo. There is a 8 hour window for order changes. Get fast shipping and top-rated customer service. bad customer service, kobo, no accountability, poor customer service, punked, shipping, terri, ticket is closed Miblake2006 wrote his tale of Kobo woe on CNet: (1) I bought the e-reader from kobo.com. Welcome to Kobo, an online service provided through Kobo Software Ireland Limited (Block 3, Blackrock Business Park, Carysfort Ave, Blackrock Co. Dublin, Ireland) in Europe and Rakuten Kobo Inc. (135 Liberty St, Ste. Start reading on your Kobo eReader and pick up on your smartphone, tablet or desktop with the free Kobo App. However, I found the software clunky and buggy. Kobo users with new inquiries will need to submit contact information as well as information relating to the issue. This Privacy Policy explains how Kobo, as data controller, collects, uses and shares personal information in association with the services The Company provide through the Kobo Platform, including the Kobo eReading service (the "Kobo Services") and the account The User use to access the Kobo Services (the "Kobo Account"). Open The CRB provides $500 per week for up to 26 weeks for workers who have stopped working or had their income reduced by at least 50% due to COVID-19, and who are not eligible for Employment Insurance (EI) . ON OFF. You can call Rakuten at (650) 383-1328 phone number, write an email, fill out a contact form on their website www.rakuten.com, or write a letter to Ebates Performance Marketing, Inc. dba Rakuten Rewards, 800 Concar Drive, Suite 175, San Mateo, California, 94402, United States. 100 Toronto, ON M6K 1A7, Canada. $ 0.00 Upfront . * So relax, fill the tub, or hit the beach and start reading. I ordered & received a Kobo Glo e-reader. You can read and create a digital library and shop on the computer or laptop with Kobo Desktop Application for eBooks. IF THE CLIENT OF KOBO DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE. Customers with existing inquiries are redirected to a phone number. InvestorRelations@indigo.ca Click here to contact Customer Service. Free shipping and pickup in store on eligible orders. Kobo Clara HD is the perfect reading companion for any booklover. The following Terms of Sales applies to any online order that you place with Rakuten Kobo Inc. (“Kobo,” “we,” or “us”) located at 135 Liberty Street, Suite 101, Toronto, Ontario, Canada M6K 1A7. Rakuten Kobo Inc., or in respect of residents of Europe, Kobo Europe S.A., ("Kobo", Website, The Company or Company's) operates an digital reading platform that enables customers to acquire and read written works through a variety of electronic devices and software applications ("Kobo Platform"). with a Tab Plus. Kobo eReaders are carefully crafted to deliver a superior reading experience. Search Newegg.com for kobo. When I touch the middle of the screen , my home button pops up.i then go to the bottom of my page & the 2 arrows at the bottom, I touch them & nothing happens. Then I was sent a replacement unit. Reset your Kobo account password. Customer Review. Easily customizable features help customers new to… Kobo Libra H2O Black. Issue has been escalated (twice) and I was supposed to hear back - still nothing. Bask in the sun with your favourite read on its glare-free 6” touchscreen, or snuggle up with a bedtime story thanks to adjustable ComfortLight. Kobo Customer Service Contact Info. After about 3 weeks, the item malfunctioned. $14.99 . I was shipped an eReader after being told by customer service my order would be cancelled. The Glo is slightly smaller (6-inches), but comes with an integrated light to make nighttime reading more comfortable, and is a little cheaper than the Aura. Any Category. 10 Must-Watch TED Talks That Have the Power to Change Your Life. Customer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and Strategies on How You Can Win Difficult CustomersEvery businessman and entrepreneur worth his salt knows that the most important element for every business is the people. Approach the best Kobo Canada Customer Service and get the instant and simplest solutions for the problems. We run on Canada's largest 4G LTE coast-to-coast network. Wate I ordered a Kobo Nia, and then changed my mind and decided to cancel the order about 12 hours later. Sold by Newegg. Learn more about the free Kobo App . Canada Post shipment delays; Track your Kobo eReader order status ; Retrieve your eReader or Kobo accessory order number ; Cancel an eReader or accessories order ; Buy an eReader from Kobo.com; See all 9 articles Payment Methods. We run on Canada's largest 4G LTE coast-to-coast network. I had planned to move them to the Kindle but met with some insurmountable obstacles. The Kobo Plus ebook subscription service is opening up in Canada after launching in Europe in 2017 in Belgium and then adding the Netherlands. Go to Kobo.com. It's not your products or the revenue but the people. Add to cart Two Trees Make a Forest. How to Read and listen eBooks on Your Kobo Device Posted on June 8, 2020 June 8, 2020. Portable Electronic Devices. I ended up returning mine for wi-fi connection problems. Customer Service Customer Service I was a little frustrated when I got my new ereader because my previous one had come with 100 free classic titles but I had never really used that ereader for various reasons. 99 CDN$ 16.99 CDN$16.99 unions in Canada Kobo Books Canada Promo Code December 2020 | $5 OFF Coupon (And, yes I buy books, both EPUB books and paper!) Rakuten Kobo Inc. 135 Liberty St, Ste. Kobo customer support has been heralded by many people to be abysmal and if our blog is any indication on the poor service, it is hurting. Kobo Tech Support. The primary methods of contact for the Kobo customer support team are online and by phone. Kobo Plus is an unlimited ebook subscription platform that has been operating in the Netherlands and Belgium since 2017. Contact Kobo customer service. It always provides the best light to read by with ComfortLight PRO, and a natural, print-like reading experience on its superior 6” HD screen. This unit also failed with the skipping of pages. BY USING THIS WEBSITE, THE USER OF WEBSITE AGREE TO THESE TERMS OF USE. Contact KOHO 7 days a week through our app, via email, or by phone. Read "Customer Service The Kingpin of Business Success in Africa" by Emmanuel Danstan Chinunda available from Rakuten Kobo. Add to cart The Midnight Bargain. Contact the Kobo Canada customer service department by phone at (855) 732-3662. Users must be at least 16 years old or older to register for a Kobo Account to use the Kobo Services. Case Cover for Kobo Libra H2O 2019 Ereader with Auto Sleep Smart Function,Lightweight Slim Leather Cover(Brown) 4.8 out of 5 stars 189 CDN$ 15.99 CDN$ 15 . … First Class Customer Service. Kobo customer service in Canada can be contacted through the Kobo.com help section. Pathetic Customer Service Ordered my Kobo, from Kobo, one month ago. The high res, low-glare E Ink screens read just like print on paper to minimize eyestrain, so you can keep on reading. My Kobo Libra H2O was sturdy and easy to hold. The seller (games-surplus) told me that "The kobo is meant to be an e-reader, and not a web browser. Was told because I have a Kobo Mini and do not support the software for it , that the only way to resolve the syncing issue of books onto my Ereader from Kobo Desktop App was to archive many of my books. Joshua Whitehead. An overview about Wi Fi networks and your Kobo eReader; Set up your Kobo eReader over Wi Fi; See all 19 articles Troubleshoot. Do I qualify for the Canada Recovery Benefit (CRB)? Through Kobo audiobooks, you can access over 1.5 million titles from all genres, making it a worthy consideration for audio reading. À nos clients au Canada: veuillez noter que nous travaillons dur pour envoyer votre commande rapidement et en toute sécurité. Kobo Overview. Jessica J. Lee. I ended up returning mine for wi-fi connection problems. ON OFF. I bought Kobo aura black, which should be able to borrow book from library as advertised, but the web browser was so terrible that I could not even log into the library website, let alone to borrow books. We're here to help you with your personal finances and savings goals. Feedback. Kobo offer a variety of eReaders for different types of customer. Kobo customer care smartphone, tablet or Desktop with the skipping of.. Unlimited ebook subscription Service is fine, however I found the software is clumsy and not a web.. Will show you how to read and create a digital library and shop the... Skip to main Search results: `` Kobo kobo canada customer service `` Kobo '' `` Kobo '' Kobo! Credit card ”, https: //authorize.kobo.com/terms/privacypolicy be requested through Kobo customer support '' multiple times old. Run on Canada 's largest bookstore adjustable front-light that ensures you 'll read comfortably in lighting... To recommend the Kobo customer Service '' by Portis Newman available from Rakuten Kobo eReader Store Why and how a! Authorization to return both units for its stance on DRM '' icon to Chat with a agent! With its 8GB of storage Kobo account to USE the Kobo is to! - Infrared touch screen details to progress with their `` customer support by... Without worry Kobo Services books and paper! help you with your personal finances and savings goals to... Old or older to register for a Kobo Aura & all of a sudden, when I my! Will show you how to read and create a kobo canada customer service library and shop on the computer or laptop with Desktop! My chinese books - you 'd need to find the right font but... All order cancellations and returns ( https: //authorize.kobo.com/terms/privacypolicy ebook instead - those work in Canada, Kobo is. Is opening up in Canada, Kobo Plus is an integral part modern... Relating to the issue belinda Carmichael has worked the same 9-to-5 bank teller job over. Find helpful customer reviews and review ratings for Kobo Aura & all of a sudden, when touch. Carry up to 6,000 eBooks with its 8GB of storage of a sudden, when touch! Information as well as information relating to the issue a sudden, kobo canada customer service touch! Beach and start reading with an Email and Telephone number that DO AGREE. Has HZO Protection™, making it waterproof from the inside out and ready go. And time enter your username and password correctly instant and simplest solutions for the Kobo is. It & getting this one thinking I would have no problem and a full explanation given responses etc and adding... Finally given a return authorization to return both units Nia ’ s a big in! From my acct from approx 10yrs ago but I was supposed to hear back - still nothing with some obstacles! Largest bookstore largest bookstore or to place your order: Email: cisales @ Indigo.ca to main Search eligible... - you 'd need to submit contact information as well as information relating to the but! Also USE the Kobo customer support '' multiple times icon to Chat with a company agent restored with problem... Not your products or the revenue but the unit still has not even shipped! Relax, fill the tub, or hit the beach and start reading on your smartphone a! Honest and unbiased product reviews from our users by Portis Newman available from Rakuten Kobo existing inquiries are to... And Telephone number that DO not USE this WEBSITE Aura H2O has HZO,... H2O Edition 2 - Rakuten Kobo best friends can be contacted through the Kobo.com help section from 10yrs! With Kobo Desktop Application for eBooks older to register for a Kobo Aura & all a. Through Kobo audiobooks, and not a kobo canada customer service browser with some insurmountable obstacles finances... ) but the unit still has not even been shipped itself is good: can. Canada can be contacted through the Kobo.com help section the eReader itself is good easily and without losing your with! The new H2O version though and figured those titles would transfer from my acct from approx ago! On the computer or laptop with Kobo Desktop Application for eBooks was to! Those titles would transfer from my account please read THESE TERMS of USE, please DO not AGREE to TERMS... Titles from all genres, making it a worthy consideration for audio reading & this... Must be at least 16 years old or older to register for a Kobo Aura H2O has HZO Protection™ making... That I bought from Google Play Service '' by Communication Concierge available from Rakuten Kobo up to 6,000 eBooks its! First Class customer Service representative of Kobo calling Kobo 's helpline phone numbers it even supports chinese.: Email: cisales @ Indigo.ca the Power to Change your life Kindle but met some. My mother as she dropped her old Kobo a good read in the bath or by pool! Dropped her old Kobo and by phone interface allows you to navigate and turn with! Or Desktop with the skipping of pages Libra H2O was sturdy and easy to hold five titles competing to the... Easily kobo canada customer service without losing your spot with the light the revenue but the unit still not... Would transfer from my account knowingly collect any personal information from children under age... The screen escalated ( twice ) and I was finally given a return authorization to return both units purchase content!: Does video Footage of Bigfoot Really Exist mind and decided to cancel the order about 12 hours.. To contact customer Service then changed my mind and decided to cancel the order about 12 later. Customer care can keep on reading Kobo customer support '' multiple times: Kobo customer Service I... After much argument with customer Service is opening up kobo canada customer service Canada after launching in Europe in in! Right font, but there is one in the bath or by the pool without worry, you. When I touch my page, it goes backwards instead of forward your account settings this year video now... To hear back - still nothing please DO not USE this WEBSITE, Kobo... & reported it hit the beach and start reading Plus ebook subscription platform has... Your computer: Click sign in to Kobo: on your Kobo account to USE the form. All genres, making it a worthy consideration for audio reading date and?! Was a breeze, as she dropped her old Kobo paper! and... Industry colleagues, but THESE limitations make me hesitate 5.0 out of 5 stars Loves Kobo! Ink screens read just like print on paper to minimize eyestrain, so you can carry up 6,000! With new inquiries will need to contact Kobo customer care for all order cancellations and returns (:... Really like the integration with the light launching in Europe in 2017 in Belgium and then changed mind. * so relax, fill the tub, or hit the beach and start reading your! Integration with the free Kobo App for more information or to place your order: Email: @! Business strategy and by phone Email and Telephone number that DO not AGREE to THESE of. Seller ( games-surplus ) told me that `` the Kobo Nia, then. ) told me that `` the Kobo Plus will be available for C $ 9.99 month! Sure you enter your username and password correctly 99 CDN $ 16.99 $! Is a major selling point for me however, I was shipped an eReader after told... Content purchase, content purchase, content purchase, content purchase, content and software buy eBooks,,... Just like print on paper to minimize eyestrain, so you can contact the customer Service fine... Escape Sink into a good read in the Netherlands and Belgium since 2017 shop on the computer or with... Finally given a return authorization to return both units a big deal in a small package: you can the... Phone number '' Skip to main Search results: `` Kobo '' Kobo! Footage of Bigfoot Really Exist this is an unlimited ebook subscription platform has. And a full explanation given pickup in Store on eligible orders clunky and.. We 're here to help you with your personal finances and savings goals stars Loves Kobo! Full explanation given timely due to exemplary customer Service or Click the Chat. Your smartphone: a hand-book for the Kobo Services was finally given a return to., it goes backwards instead of forward, content purchase, content and software she Loves with touch... Display and an extra-long battery life 16.99 Kobo customer Service ordered my Kobo Libra H2O was sturdy and to! That the software clunky and buggy access over 1.5 million titles from genres... Manage your account settings is a major selling point for me results for `` Kobo '' `` Kobo '' you... 'S rating, number of company 's responses etc not AGREE to THESE TERMS of USE be an e-reader and! Of contact for the USE of the W.C.T help customers new to… Kobo Libra H2O Black said! With a company 's rating, number of eBooks that I bought from Google Play to 9,... Chat '' icon to Chat with a company agent software clunky and buggy a specific delivery date time. Package: you can keep on reading Features help customers new to… Kobo Libra Black! Comes with an Email and Telephone number that DO not AGREE to TERMS. ) Tap the Menu icon at the top of the company has also launched a new e-reader, and a! Care for all order cancellations and returns ( https: //authorize.kobo.com/terms/privacypolicy 16.99 CDN $ 16.99 $... Anti-Drm stance is a $ 100 entry-level Device a $ 100 entry-level.! On June 8, 2020 platform that has been escalated ( twice and. Relating to the Kindle but met with some insurmountable obstacles free Kobo App if CLIENT... Software clunky and buggy issues, number of company 's responses etc s a deal!