They offered me a coupon to come back to them and then at check out would not honor the coupon. 156 reviews for EdibleArrangements, rated 1.00 stars. Great at this point. Review #2350501 is a subjective opinion of poster. What is your customer experience with Edible Arrangements? I have contacted the store who provided me the contact info for head office and because my order was placed online they could not access the transaction to assist me. I am very disappointed I ordered nearly a month before the event the Great Outdoors Mug with fruits and when I went to collected it was just a cheap tin, at least they could have called me to let me know that what I ordered will look totally different, I understand that they have a note that states that Product Container may vary but never expected to receive a tin good for nothing. The home is right off a MAJOR street) 2) "The contact phone number was too long (!!)" The store that prepared and delivered the order in Edmonton Alberta was great. Read real customer ratings and reviews or write your own. I received a call from Edible Arrangements in Drexel Hill, PA. Refund my money ASAP and at this point I’m done with edible arrangements! The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The fruit is great, the customer service - very poor! I asked them to call the credit card company directly with me on the to give permission -they could verify - no -nothing!Fortunately the credit card company says the charges are just pending and they will alert me if they are put thru -nevertheless that amount of money is being held back from use. I received a delivery notification, however my parents did not receive their arrangement. I was thrilled to receive an email suggesting that my son in Ottawa received his delivery from cool that your driver took a pic of my son receiving his I have not seen my son since the summer. Edible Arrangements really needs to train their customer service representatives. No one ever answers and when it says “ transferring to reception” but it never rings and no one ever picks up. The woman there was neither friendly or helpful to someone who has never shopped at this place. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Review #2357641 is a subjective opinion of poster. On 12 Nov 2020 i ordered a bouquet of fruit online. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Delivery was missing several items and when I called the store they said that they were closing and couldn't be bothered to make things right. They chose the day. Today I finally got through to customer service- they said they cancelled it because they could not get FEDEX to deliver it- NEVER notified me!!! Thankyou London ON Hyde Park Location for assisting me in placing an edible order. Its unprofessional and it cant be made up! All she did was direct me to corporate and refused to put her manager on the phone for further assistance. The first time we called the corporate line, the representative mentioned that we would get a refund. Learn about Edible Arrangements culture, salaries, benefits, work-life balance, management, job security, and more. 161 customer reviews of Edible Arrangements. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The local store in Dallas TX mentioned their hands were tied so we tried calling the corporate line and got the worst customer service experience I've ever had. Ever since, we’ve been helping people in our local community celebrate all kinds of occasions – big and small. Sign on the door said all pick up orders will be refunded. I then asked for a supervisor, and I was told no. NEVER EVER AGAIN WILL I UTILIZE EDIBLE ARRANGEMENTS!!! I really wish I could give Edible Arrangements zero stars for the poor service and quality I received recently. I canceled the order and have not yet received my money back. It said it was going to transfer my call and it hung up on me 3 times!! However after 3 days, we called the local store again to see why the delivery wasn't made. Awful customer service!!! Flights Vacation Rentals I'm not sure if "U-Niss" is new or if good help is hard to find but its pretty pathetic if he is the best and only person available. Do not use them. He was extremely rude and did not allow my husband to express our concerns. But its the poor customer service that concerns me!!! Don’t order from them!!! I understand that my consent is not required and is not a condition of any purchase. Research Edible Arrangements with over reviews from real employees. This arrangement was beyond important and because of her poor work ethic, the delivery will be late. Delivery & Pickup Options - 38 reviews of Edible Arrangements "I stopped into this location to pick up a Thanksgiving gift 2 days before Thanksgiving so you know they were uber busy. 1,866 reviews from Edible Arrangements employees about Edible Arrangements culture, salaries, benefits, work-life balance, management, job security, and more. Never was del. How can I place an order a month ago and then no del. The location on Dallas Hwy won't even answer the telephone...ever. Not all carriers covered. The algorithm is subject to change in future. The website allowed me to place an order for delivery to a zip code they do not deliver to. Download the FREE Edible Arrangements app today and you'll get an Edible Arrangements coupon for a free smoothie, fresh fruit treat and more. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. I am not able to reach you by phone I keep getting a recording. Called customer service and they didn’t help!! Awful customer service! Edible Arrangements discount code: Get 20% off any chocolate products. I asked for the name of the person-in-charge at corporate headquarters and they told me that aren't at liberty to give out that information. Review #2350869 is a subjective opinion of poster. I agree to receive up to 6 autodialed text messages per month from or on behalf of Edible Arrangements, LLC about promotions, special offers, and discounts at the phone number provided above. Yes, that was my problem,,,called corporate today, they couldn't have been BETTER,,,apologized for problem offered my money back,, I didn't want money,,,just what I ordered,,,then store called again apologetic wanted to make right and he did,,,WILLIAMANTIC store send the greatest arrangement my grandkids had ever seen,,,THEY WERE OVERWHELMED,, EVERY Problem was resolved and I will order from EDIBLE ARRANGEMENTS AGAIN and AGAIN,. Edible Arrangements Chocolate Dipped Strawberries Box Fruit Arrangement. One of the best Gift Shops, Retail business at 300 Main St, Nashua NH, 03060. Asked them to give me an email and I would send them the screen shots-no. Long story short, when the fruits finally arrived, they were DAMAGED, SPOILED and INEDIBLE. Lost my business, Get an order and it was wrong and they didn't even say they were sorry in not too happy with it. after i choose a container that would work i was assured i would get a white rectangle for the large arrangement i ordered with add ons. There is not enough information available to create the chart. Edible Arrangements are usually amazing, but I think it all depends on the individual shop your order is assigned. ALL THUMBS DOWN0 STARSWILL NOT BE RECOMMENDING. No satisfaction, local store was no help either. I will not be using that. © 2021 Trustpilot, Inc. All rights reserved. Standard text message and data rates apply. The overall rating of the company is 1.5 and consumers are mostly dissatisfied . User's recommendation: Do NOT use this vendor. Only three stars though because the fruit I received went bad in about two days, both times. Or proof that my money will be refunded to my account! I have waited for a call back from someone for a half hour now. Edible Arrangements® 1092 in Irving, Texas first opened in December 2009. Review #2351758 is a subjective opinion of poster. Thank You for Your Reply! To learn more about the ways to appreciate the reviewer please visit The fruits are usually very fresh and delicious and the arrangements are very sweet. 3) "The second phone number was tried with no answer" 4) "Very busy day" 5) "Covid". Check our FAQ. I will not use again! Do you have something to say about Edible Arrangements? It put me in an embarrassing situation. I will not ever order directly from them again. THE KIRKLAND LOCATION NEEDS A LESSON IS CUSTOMER SATISFACTION.I paid $50 for a cookie bundle to be delivered. Christy Kaiser. Ordered 3x this year as gifts and been a recipient twice this year. Lexington, KY. Pissed Consumer © 2021 All The strawberries looked old too!!! We cant fathom the waste of food so we declined. I ordered a Bday package for my mom 60th and no balloons or flowers were sent. ", "Do not use them", "Don’t go to queen st edibles in southington". Ratings and reviews have changed Now it's easier to find great businesses with recommendations Edie Haughney doesn't recommend Edible Arrangements (606 Broadway, Newburgh, NY) . The young ladie there goes by the name Tiffany, and I don’t see how a beautiful campany like Edible Arrangements have a person like that working there. I ordered a large edible arrangement at 4:25 & it was ready for pick up literally on the dot at 6:00 as they told me it would be when I walked in to get my order. WORST CUSTOMER SERVICE!!! Then delivered after 4:00 after office personnel went home. Share your voice on I would not recommend anyone to order there again. Inedible Arrangements I really wish I could give Edible Arrangements zero stars for the poor service and quality I received recently. U-Niss apologized but then continued to interrupt my husband. I will NEVER purchase edible arrangements AGAIN. I contacted corporate headquarters over an issue I had. They are over priced and have poor customer service! Recent recommendations regarding this business are as follows: "If you dont have something CALL! No one informed me that this took place, I had to reach out and discover a day later that it was not delivered. Review #2350421 is a subjective opinion of poster. We gave the local store a 2nd number to contact, but they only called the 2nd number after we notified the corporate customer service of the issue we were having with the local store. User's recommendation: Don’t go to queen st edibles in southington. Review #2379129 is a subjective opinion of poster. How are you not able to provide your name or at least an ID operator number. We asked if the issue could be escalated to someone else since he wasn't willing to help us but he mentioned that there is nobody else. (Apparently he/she does not have access to GPS. November 11th 2020, 11:56 pm. There are many other more reliable and cheaper options for flower or fruit deliveries. Thus no order and no record of attempts yet my credit card charged 3 times!Called customer service, they acted as if I was trying to pull something. Edible Gifts Plus. Edible Arrangements ranks 68 of 298 in Food Delivery category. Edible Arrangements ranks 67 of 297 in Food Delivery category. They walked through the catalog with me and helped me choose the perfect arrangement. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I ordered this a month ago!!!!!!!! They never made the delivery.Horrible phone service, SUPER rude attendant, claiming I was lying!They don't answer emails!They just destroyed a birthday surprise!Amateurs! I’m beyond disgusted. Nevertheless-Had I received a phone call back and received clarification that delivery starts at 1pm, I would have offered to pick up my order and deliver to the recipient before she left as I had plenty of time to do so. User's recommendation: If you dont have something CALL! Waste of money. And received nothing. I don’t think it’s very fresh. I want my money back, I want an apology and I want compensation for 30 hours and 100$ in long distance charges trying to find out what happened, Asked delivery person who sent it she said it would be on the card and it wasnt I called who it might have been and they didnt know anything about it the other thing the grapes were turned over so you didnt notice how much was missing but the stems were left on but the person who sent it called later to see if I received it and I was embarrassed because I gave someone else credit for sending it. I called the morning of FIVE MINUTES prior to the Kirkland location opening, left a message and requested a phone call back. Ordered chocolate dipped strawberries 12/10/20. I spoke with an incompetent worker named Candace who was beyond dismissive and did not want to help AT ALL! They are extremely rude at the corporate level. Apparently Edible Arrangements submitted the incorrect address to FedEx and they were not able to deliver the fruit. What a mess!!! I wanted to know what the estimated time of delivery was because the recipient was leaving the deliver location at 130pm . Review #2334472 is a subjective opinion of poster. These are some of the deals that can be redeemed with an Edible Arrangements coupon code that you find on CNET Coupons. Edible Arrangements offers fresh fruit arrangements from the following store locations only: 8014 Hosbrook Rd and 6461 Glenway Ave, Cincinnati, Ohio Business Details This is a multi-location business. 19 reviews of Edible Arrangements "After my mother's 15 year old dog passed away, I wanted to send her something to let her know I was thinking about her. Over priced, rude customer service. Review #2350082 is a subjective opinion of poster. The product is not bad, you get a box of chocolate dipped strawberries. Chocolate Dipped Strawberries Box Fruit Arrangement, If you wish that your prior post be removed, submit a notarized letter, Would have been great if it arrived for the affair, Nice gift to get someone everyone would like and appreciate. I got my money back for the missing items after finally getting a hold of the manager three days later. Then I paid extra for delivery on a specific day and it did not come close to making it. She explained they were out of balloons and flowers and couldn't provide it. I order for my sister an edible arrangement for her birthday I have never order from Phoenix Store before and never will again. I’ve personally never had a bad experience and would recommend. would not recommend this store. Order food online at Edible Arrangements - 1339, Richmond with Tripadvisor: See 9 unbiased reviews of Edible Arrangements - 1339, ranked #963 on Tripadvisor among 1,585 restaurants in … Was supposed to be free of chocolate. Edible Arrangements will only refund 10%.... they prefer to take the tray you are unhappy with, throw it away, and bring another. Review #2304167 is a subjective opinion of poster. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. 159 customer reviews of Edible Arrangements. I am beyond disappointed at the lack of time provided by 1-800- flowers c/o edible arrangements. Learn from their stories and discover if Edible Arrangements is right for you! Edible Arrangements promo code: Get $5 off any product on the entire website. The fruit is great but awful customer service. Edible Arrangements Products and Services Reviews. Glassdoor has 671 Edible Arrangements reviews submitted anonymously by Edible Arrangements employees. They are very rude to refusal customers. I placed an order on nov 29 to be del dec 23 for my brothers 60th bday. One of the best Gift Shops, Retail business at 300 Main St, Nashua NH, 03060. to make matters worse when i called and said something they told me they would give me a refund but instead charged my card a second time. And I am sure I will never ever hear a response of my unhappiness either. Can you help me with this? Their customer service skills are mediocre. BUT -- Strawberrys looked beautiful under chocolate but were already rotten under the covering. Never again! For more information about PissedConsumer check out our Edible Gifts Plus is another site that offers a great variety of gifts, but this site lacks the options for fruit baskets. 102 reviews. Maybe they should have that more visible on the website and the order form?? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Edible Arrangements Customer Service. But it wasn't about the should train your staff better in handling these kinds of situations. Rights Reserved, You Are About to Contact I am currently still waiting on a call back from a representative to process the refund of my order that was promised and now will not be delivered today 1/9/21! 12 reviews of Edible Arrangements "This is national dipped fruit month and to celebrate, the store has a special box of dipped fruit for $10 (reg $25). The price level of this organization is high according to consumer reviews. edible arrangements free download - Edible Arrangements, Edible Rhody, What's Edible, and many more programs The 877 number is bogus! Review #2362651 is a subjective opinion of poster. Contact Edible Arrangements Customer Service. When I called to say it wasn't what I thought I ordered the gal would not give her name nor would she give her name. Terrible to pay $85 for this but my kids have eaten some after we rinsed it all off. Ive ordered every year and never had an issue before. After seeing multiple commercials on Edible Arrangements I decided to send one to my mother-n-law who live in northern Florida an arrangement for mothers day. She advised i would have a refund and it would hit my account 3-4 days. I only found out they didn't deliver to the particular zip code when I called the store to verify my order was received. Review #2348088 is a subjective opinion of poster. Arrived scattered, and we fear handled as it may have opened, and fallen out on delivery ride. dont just be sneaky and deliever it anyways with missing items. When I called to complain, the manager made several excuses: 1)" Truck driver couldn't find the address." She did not want to locate another store and gave an excuse of their “computers being down.” She also, did not want to call another store to support with making the order. She said she would cancel my order, but I have YET to receive an email! I am very disappointed, The great outdoors duo _ Mug was just a cheap tin. In my latest venture with on line ordering from them the site told me on 3 attempts -something went wrong, try again. A free inside look at company reviews and salaries posted anonymously by employees. U-Niss finally agreed to "notify" someone but nobody ever called us back, provide an update or offer to help us.I am never buying anything from Edible Arrangements again. Review #2335536 is a subjective opinion of poster. Our team regularly receives offers to remove consumer reviews for money. 213 reviews from Edible Arrangements employees about working as a Delivery Driver at Edible Arrangements. that. I DID NOT see the disclaimer that states they don't start delivery until 1pm (even tho they open at 9?!) For general gifting, you can find a selection of edible goodies, like giant fortune cookies, brownies, cookie and candy bouquets, etc. I am utterly disgusted and this experience was deplorable. I ordered a fruit box as a birthday present for a friend and since Edible Arrangements does not have a store located in his area, I used the FedEx delivery option. WASTE OF MONEY, TIME AND THEY CANT EVEN OFFER DECENT CUSTOMER SERVICE. I gave them a three day window for delivery. Very poor delivery service. Blog article. 628 Edible Arrangements reviews. In sheer disappointment,Shavonn, i went to the mobile, alabama store and asked for a certain color container for a birthday party it was going to. For Boss's day, my deliveries were not made until after close of business. Please see pics. The corporate office offered a $6.00 credit towards another order. When I was able to speak to a representative after I called back 3 times, he wouldn’t even give his name nor the name of the representative I first spoke to, stating for privacy reasons. Never again will I order from this company. Edible Arrangements coupon code: Take 20% off your entire order. Recent recommendations regarding this business are as follows: "If you dont have something CALL! dont just be sneaky and deliever it anyways with missing items. 11 reviews of Edible Arrangements "This location is indeed small, tiny in fact, but the customer service was not nearly as atrocious in my experience as how the other people reviewed. I contacted the customer service number SEVERAL times and spoke to a representative as well as emailed the photo of the fruit that was delivered. Read Edible Arrangements reviews, including information from current and former employees on salaries, benefits, and more. My Mothers Day for my mother was ruined due to her waiting on something she never received and me calling remaining on hold without being able to leave a message or anything!! Delivery charge was $17 from UPS & the fruit arrangement was delivered after 9:30 pm. Found out Dec 25 from the recipient it never arrived. Decided to order from sharis barries!!! I ordered a fruit box as a birthday present for a friend and since Edible Arrangements does not have a store located in his area, I used the FedEx delivery option. Edible Arrangements, Bradenton: See 3 unbiased reviews of Edible Arrangements, rated 1.5 of 5 on Tripadvisor and ranked #414 of 488 restaurants in Bradenton. I tried calling the store, there was no answer and the voicemail is not set up. The corporate customer service representative (name pronounced "U-Niss") wasn't allowing me to speak and refused to help her so I handed the phone to my husband.When trying to explain the issue, (name pronounced "U-Niss") started talking over him too. Sad birthday gift for 91 yr young mom. What happened? Accepts online delivery orders to places they don't deliver too.
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